Frequently asked questions about Share Of Model — focused on the Brand Analysis module, metrics and the credit system.Documentation Index
Fetch the complete documentation index at: https://docs.shareofmodel.ai/llms.txt
Use this file to discover all available pages before exploring further.
Metrics
What is the Brand Mention Rate (BMR)?
What is the Brand Mention Rate (BMR)?
What is Share of Voice (SOV)?
What is Share of Voice (SOV)?
How can I track my brand's visibility over time?
How can I track my brand's visibility over time?
What does the Mention Rate Top Brands chart show?
What does the Mention Rate Top Brands chart show?
How is the 'Share of Voice by Model' graph calculated?
How is the 'Share of Voice by Model' graph calculated?
How does the Brand Attributes chart work?
How does the Brand Attributes chart work?
-5 to +5 scale. Use it to compare attribute perception across multiple brands (e.g. quality, customer satisfaction).How are strengths and weaknesses compared across LLMs?
How are strengths and weaknesses compared across LLMs?
What is the Perceived Strengths chart?
What is the Perceived Strengths chart?
How are Perceived Weaknesses evaluated?
How are Perceived Weaknesses evaluated?
What is the purpose of the Share of Voice Over Time chart?
What is the purpose of the Share of Voice Over Time chart?
How is awareness translated for LLMs?
How is awareness translated for LLMs?
How are the various metrics on the platform calculated?
How are the various metrics on the platform calculated?
- Brand awareness — LLMs are asked to list brands within a category, producing Mention Rate and Share of Voice (SOV).
- Mention Rate — percentage of times a brand appears in LLM responses (e.g. 55/100 = 55%).
- SOV — combines mention frequency with response position (top positions weighted more heavily).
- Brand perception — LLMs rate brands on attributes (
-5to+5), and provide perceived strengths and weaknesses grouped into clusters with their share of pros/cons.
Methodology
How are clusters selected for strengths and weaknesses?
How are clusters selected for strengths and weaknesses?
- Attribute embeddings are generated for each pro and con (representing meaning as numerical vectors).
- A clustering algorithm groups similar attributes by embedding similarity.
- An LLM names each cluster, summarising the theme.
How are auto attributes chosen for evaluation?
How are auto attributes chosen for evaluation?
Why is my Brand Mention Rate Over Time chart flat?
Why is my Brand Mention Rate Over Time chart flat?
How long until I have representative data?
How long until I have representative data?
Why focus on current LLMs? Will more be added?
Why focus on current LLMs? Will more be added?
Why is there no historical data for SOV over time?
Why is there no historical data for SOV over time?
How many times do you prompt the models?
How many times do you prompt the models?
Do previous prompts affect responses (context-window bias)?
Do previous prompts affect responses (context-window bias)?
What do the numbers in In-depth Exploration of Pros & Cons represent?
What do the numbers in In-depth Exploration of Pros & Cons represent?
Are there examples of prompts used?
Are there examples of prompts used?
- Awareness: “What brands come to mind when you think of
{category}?” - Category Perception: “Which is better,
{brand}or{competitor 1}?”
How does selecting a country (e.g. USA) affect the prompt?
How does selecting a country (e.g. USA) affect the prompt?
{category}?”How is weight distributed in 'share of' charts without LLM breakdown?
How is weight distributed in 'share of' charts without LLM breakdown?
Why is a brand visible in 'Share of Voice by Model' but not in 'Average Position vs Mention Rate'?
Why is a brand visible in 'Share of Voice by Model' but not in 'Average Position vs Mention Rate'?
How well does Share Of Model handle brand-specific nuances (acronyms, spelling, errors)?
How well does Share Of Model handle brand-specific nuances (acronyms, spelling, errors)?
How do you ensure LLMs are queried as consumers, not marketers?
How do you ensure LLMs are queried as consumers, not marketers?
What's the difference between the 'Worldwide' filter and individual countries?
What's the difference between the 'Worldwide' filter and individual countries?
- Worldwide — prompts that explicitly state “I’m a worldwide…”
- France — prompts like “I’m a consumer from France…”
- Spain — prompts like “I’m a consumer from Spain…”
- Selecting only Worldwide shows only Worldwide responses.
- Selecting Worldwide + France combines both, but excludes any other country.
- Selecting all available filters combines all the data.
Credits
What is a 'credit'?
What is a 'credit'?
How are credits calculated for a Brand Perception analysis?
How are credits calculated for a Brand Perception analysis?
regions × personas. This reflects the increased complexity of analysing the brand across multiple markets and audience segments.- 2 regions × 3 personas = 6 credits.
- 1 region × 1 persona = 1 credit.
How does credit consumption differ between asset types?
How does credit consumption differ between asset types?
| Asset type | Credits |
|---|---|
| Text | 1 per asset |
| Image | 1 per asset |
| Video | 3 per asset |
How are credits consumed in the Search module?
How are credits consumed in the Search module?