> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shareofmodel.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Network & Email Configuration

> Domains and email senders to whitelist on your corporate network and email filtering tools.

This guide is for IT administrators responsible for firewall rules, network filtering and email security policies. Complete the configuration below before onboarding new users to Share Of Model.

## Domains to whitelist

The following domains must be reachable from your corporate network over **HTTPS**. Make sure they are not blocked by your firewall, proxy or web content filter.

| Domain                       | Purpose                                 |
| ---------------------------- | --------------------------------------- |
| `api.shareofmodel.ai`        | Share Of Model — Core API               |
| `console.shareofmodel.ai`    | Share Of Model — Web Application        |
| `api.shareofsearch.jplus.io` | Share of Search — Search Visibility API |

## Email senders to whitelist

The platform sends transactional emails from the addresses below. Add them to your allowlist or safe senders list to prevent delivery issues.

| Email address             | Purpose                                  |
| ------------------------- | ---------------------------------------- |
| `noreply@shareofmodel.ai` | Welcome email — sent on account creation |

## Email template for your IT team

Use the template below to submit a request to your IT department. Copy, fill in the bracketed fields, and send.

```text theme={null}
Subject: Whitelist Request — Share Of Model platform (domains & email senders)

Hi [IT Team / Helpdesk],

We are onboarding our team onto Share Of Model, a GEO (Generative Engine
Optimization) analytics platform. For the platform to work correctly and
for users to receive all necessary emails, please whitelist the following.

Domains to allow (outbound HTTPS):
- api.shareofmodel.ai
- console.shareofmodel.ai
- api.shareofsearch.jplus.io

Email senders to add to the allowlist:
- noreply@shareofmodel.ai      (account welcome emails)

We are planning to add new users to the platform on [DATE]. Could you please
confirm once the configuration is in place?

If you need any additional information or want to schedule a quick call
with the Share Of Model team, please let me know.

Thank you,
[Your Name]
[Your Team / Company]
```

## Support and next steps

<Tip>
  Once your IT team has completed the configuration, we are happy to schedule a short call to verify everything works before new users are added. Contact your Share Of Model Customer Success Manager or reach us via the Help Center.
</Tip>

## What's next

<CardGroup cols={2}>
  <Card title="Registration Best Practices" icon="user-plus" href="/platform/getting-started/best-practices-to-complete-your-registration-and-get-started-on-share-of-model-platform">
    Onboard your team.
  </Card>

  <Card title="Security & Compliance" icon="shield" href="/platform/getting-started/understanding-security-and-compliance-in-share-of-model-platform">
    Reference for IT and security review.
  </Card>
</CardGroup>
